All deposits are NON refundable. Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party. A fee of 100.00 for each carpet or seat burn. Sanitation fee is 250.00. Alcohol Consumption and drug use is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). It is Illegal to stand through the sunroof. Smoking is not permitted in some of our vehicles and this is left to the discretion of the driver. Overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet. Not responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted, accidents, etc.). Not responsible for articles left in the vehicle. Balances to be paid to the driver on the run date before the beginning of the run. Vehicles cannot be loaded beyond seating capacity.
Neither Erik Malone Transport Inc, nor any of it's subcontractors or affiliates, shall be liable for or assume any liability or responsibility for any lost or misplaced personal property or any other item left in a vehicle.
American Express, Discover (JCB, Diners), MasterCard Credit, MasterCard Debit, Union Pay Credit, Visa Credit, Visa Debit
Global Business Travel Association
National Limousine Association
Illinois Limousine and Bus Association
Minority Limousine Association
We need to process your personal information in order to provide the Services and run our business. By using the Services you are confirming that you have read and understand this policy, accept and agree to this policy, including how and why we use your information.
By using the Services, you acknowledge that Erik Malone Transport Inc will use your information in the United States, and any other country where Erik Malone Transport Inc operates. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside.
Information Collected or Received
In the course of providing our Services, we collect or receive your personal information in a few different ways.
Registration, Account Setup, Service Usage: In order to set up an account, you need to provide a valid email address, full name, phone number and password. In order to book a ride on the Site or the App, you need to set up an account, provide pick-up/drop-off information and provide credit card information. In order to book a ride by phone, you need to provide a valid email address, full name, phone number, credit card information, and pick-up/drop-off information. We may need to store encrypted credit card information and use it for both billing and payment purposes.
Automated Information: Erik Malone Transport Inc automatically receives and collects information from your browser or your mobile device when you visit the Site or use the App (e.g., your IP address, or cookies). This information is stored in log files. We may combine this information from your browser or your mobile device with other information that we collect about you. This information is used to prevent fraud and to keep the Services secure, to analyze and understand how the Services work for users, to provide more personalized experience for users and advertising.
We may also automatically collect device-specific information when you install, access, or use our Services. This information may include information such as the hardware model, operating system information, app version, app usage and debugging information, browser information, and device identifiers.
We may log the name of your Internet Service Provider or use "cookie" technology. Among other things, the cookie may store your user name and password, sparing you from having to re-enter that information each time you visit, or may control the number of times you encounter a particular advertisement while visiting our site. As we adopt additional technology, we may also gather information through other means. In certain cases, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies, but doing so may limit your ability to access certain portions of the site or may require you to re-enter your user name and password.
What personal information is gathered and why?
Personal data is collected to facilitate the online booking process as well as to ensure efficient processes each time a customer logs on. Information such as name, addresses, phone numbers, email address, and credit card data are stored so that you will not have to re-enter the data.
What we do with the information we collect
Changes to the policy
Erik Malone Transport Inc reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.
Erik Malone Transport Inc strives to meet its customers’ inquiries. If you have a concern about your service or the processing of your information, please contact customer service at email@example.com.